Returns and Refunds Policy

1. Eligibility for Returns

• Products must be returned within 30 days of receipt.
• Items must be unused, with all original tags and packaging.
• Items are non-refundable unless defective.

2. How to Initiate a Return

• Contact us at orangeonlineit@outlook.com with your order number and reason for return.
• Ship the return to:
  Return Address:
  Room 1505, Baoran Mansion, Xingfu Street, Huaiyin District, Jinan, Shandong, China.
  Contact: Xu, +86 15665861758.

3. Refunds

• Once your return is received and inspected, we will notify you of the refund status.
• Approved refunds will be issued to your original payment method within 7-10 business days.

4. Exchanges

• Exchanges are only available for defective or damaged items.
• Contact us to confirm the exchange process.